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To place an order for replacement parts an assembly manual is required. If you don’t have one, you can find it here using your product’s model number.
If you need to purchase parts, please call our toll free customer service number during our available hours to speak to a customer service representative.
Customer Service Hours:
8:00 am to 5:00 pm EST
Monday through Friday
Toll Free Number: 1-800-489-3351
Please enter all fields below. If we have any questions regarding your order we will contact you.
All fields are required for completion of the order.
This number is printed in bold numbers on the front page of your instruction booklet. View Example
The pack date is in red, blue or black ink and will begin with the letter the letter B, C, D, H, K, P, T, or W followed by 8 numbers (T00120111). View Example
The part number is found on the parts list page located below the picture and description of the part. View Example
Use part number 9997 if the hardware bag is missing.
Use part number 9996 if the instruction manual is missing.
DO NOT USE THE PART LETTER AS A PART NUMBER.
**Ameriwood cannot ship replacement parts to a Post Office box.
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Once you send this form, please do not replicate this information by calling customer service.
If your parts don't arrive in a timely manner, let customer service know that you are checking on an order that you have already made.