Replacement Parts

To place an order for replacement parts an instruction booklet is required.
If you need to purchase parts, please call our toll free customer service number during our available hours to speak to a customer service representative.

Please enter all fields below. If we have any questions regarding your order we will contact you.
All fields are required for completion of the order.

*1. Model Number:

This number is printed in bold numbers on the front page of your instruction booklet.

*2. Pack Date Number:

This number is stamped in red or black ink on the front or back cover of the instruction booklet and will be the letter B, C, D, H, K, P, T, or W followed by 8 numbers (T00120111).

*3. Place of Purchase:

*4. Enter the part numbers and quantity needed below:
The part number is found on the parts list page located below the picture and description of the part needed.
Use part number 9997 if the hardware bag is missing.
Use part number 9996 if the instruction manual is missing.


Quantity Part Number Reason Description of Problem
Part 1
Part 2
Part 3
Part 4
Part 5

5. Customer Information:

*First Name:

*Last Name:

*Street Address 1:

**Ameriwood cannot ship replacement boards to a Post Office box

Street Address 2:



*State/Province :

*Zip Code:


*Email Address:

Once you send this form, please do not replicate this information by calling customer service. If your parts don't arrive in a timely manner, let customer service know that you are checking on an order that you have already made.